1. Booking & Documents Required
You need to present two original documents:
- Original Driving License: Must be a valid Indian or International Driving Permit (held for at least 1 year).
- Government Photo ID Proof: Aadhaar Card, Passport, or Voter ID.
KYC is verified digitally via WhatsApp or at the time of vehicle hand-over in under 5 minutes.
Yes, absolutely! We provide doorstep delivery across all 15+ operational cities including Jaipur Airport, Ahmedabad Airport, Vadodara Airport, Surat Airport, and railway junctions.
The primary driver must be at least 21 years of age and hold an active, non-learner driving license.
Yes, co-drivers are permitted provided their Driving License and Aadhaar are submitted and verified at the time of booking hand-over.
2. Pricing, Fuel & Security Deposit
Security deposit varies by vehicle category:
- Hatchbacks (Alto / Swift): ₹2,000 – ₹2,500
- SUVs (Scorpio / Thar / Innova): ₹3,000 – ₹4,000
- Luxury Cars (Audi): ₹5,000
The deposit is 100% refundable and is processed directly back to your original payment method / UPI within 7–10 business days after vehicle return and FASTag/toll deduction checks.
We follow a transparent Same-to-Same Fuel Policy. The vehicle is provided with a specific fuel level (e.g. 25%, 50%, or Full Tank) which is noted on the handover checklist. You are requested to return the vehicle at the same fuel level.
All cars come fitted with active FASTags. FASTag toll charges incurred during your trip will be deducted from your security deposit or billed upon return based on the automated toll statement. Inter-state border permit taxes (if crossing between Rajasthan and Gujarat or other states) are paid by the customer.
3. Cancellations & Trip Extensions
As per our governing rental policy:
- More than 48 hours before pickup: Eligible for a 50% refund of the total booking amount.
- Within 48 hours of pickup: Non-refundable.
- No-shows: Non-refundable.
- Refunds are processed within 7–10 business days.
Yes, extensions are subject to vehicle availability. Please inform our support team at least 6 hours prior to your scheduled drop-off time via call or WhatsApp at +91 96800 96008.
Still Have Questions?
Our fleet support desk is available around the clock to assist you.